People call lawyers all the time, be it morning, evening or at night. They expect the lawyers to be available for them all the time. This is one of the reasons why lawyers often overwork.
This is further proved by the result of a customer survey which revealed that 67% of the surveyed customers choose a law firm if they answer their first call or email. Therefore it is important to be available to the clients at any time but it is not possible as it isn’t very convenient and not easy to follow over longer periods of time. Thus, there was a need for an alternative.
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